fun777 Privacy Policy

1 Introduction

fun777 is an internationally operated online betting and casino platform that serves English-speaking players in Bangladesh and other supported markets. As part of delivering a secure, fair, and responsible gaming experience, fun777 necessarily collects and processes certain categories of personal data relating to the individuals who use the platform.

We recognise that the privacy of our players is important. This Policy has been written in plain English so that every player can clearly understand what personal data fun777 holds, why it is held, how it is used, and what rights the player has in relation to that data. We encourage all players to read this Policy carefully and to contact us at [email protected] if any aspect is unclear.

The terms "personal data" and "data processing" used throughout this Policy carry their standard meaning: personal data refers to any information that can be used — alone or in combination with other information — to identify a living individual; data processing refers to any operation performed on personal data, including collection, storage, use, transfer, and deletion.

2 Data We Collect

fun777 collects personal data in three primary ways: data you provide directly during registration and account use; data generated automatically through your interaction with the platform; and data received from third-party verification and payment service providers. The specific categories of data collected are set out in the table below.

3 How We Use Your Data

fun777 processes your personal data only for specific, legitimate purposes. The following table sets out each processing purpose and the corresponding data categories used.

3.1 Account Management

We use your identity, contact, and technical data to create and maintain your fun777 account, authenticate your login sessions, enable account self-service (password resets, email updates), and communicate important account notifications such as transaction confirmations, security alerts, and policy updates. Without this processing, the platform cannot function as an account-based service.

3.2 Transaction Processing

Your financial data and identity data are used to process deposits and withdrawals through supported payment channels including bKash, Nagad, Rocket, Upay, and partner banks operating in Bangladesh. We share the minimum necessary financial data with payment processors to complete transactions. All financial data is transmitted over encrypted channels.

3.3 Identity Verification (KYC)

In accordance with our responsible gaming and anti-fraud obligations, fun777 verifies the identity of all players before withdrawals are processed. Verification documents and identity data are processed for this purpose. Where we engage a specialist third-party KYC provider, your verification data is shared with that provider under a data processing agreement that requires the provider to handle your data in accordance with this Policy.

3.4 Fraud Prevention & Security

Technical data, usage data, and financial data are analysed to detect and prevent fraudulent activity, account takeover attempts, bonus abuse, money laundering, and other prohibited conduct as defined in the fun777 Terms & Conditions. This processing is in the legitimate interest of fun777 and its player community.

3.5 Responsible Gaming Compliance

Usage data and responsible gaming data are processed to monitor player behaviour for indicators of problem gambling, to enforce deposit and loss limits, to administer cooling-off periods and self-exclusions, and to contact players where intervention may be appropriate. This processing is a core regulatory and ethical obligation of fun777 as a responsible gaming operator.

3.6 Platform Improvement & Analytics

Aggregated and anonymised usage data is analysed to understand how players use the fun777 platform, which game categories are most popular, and where technical performance improvements can be made. This analysis does not involve individually identifiable data and is carried out to improve the quality and reliability of the fun777 service.

3.7 Customer Support

Communication data is retained so that fun777 support agents can access the history of a player's queries when providing assistance. This ensures continuity of support and avoids players having to repeat information across multiple interactions.

3.8 Legal & Regulatory Obligations

fun777 may be required to process and disclose personal data in order to comply with applicable legal obligations, respond to lawful requests from competent authorities, or enforce the fun777 Terms & Conditions and this Privacy Policy.

4 Legal Basis for Processing

fun777 processes personal data on the following legal bases, each of which applies to one or more of the processing activities described in Section 3:

• Contractual Necessity: Processing required to fulfil the contract between fun777 and the Player — including account creation, transaction processing, and KYC verification — is carried out because it is necessary for the performance of that contract.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and analytics is carried out on the basis of the legitimate interests of fun777 and its player community, provided those interests are not overridden by the Player's rights and freedoms.
• Legal Obligation: Processing required to comply with applicable laws, regulations, or lawful authority requests is carried out on the basis that fun777 has a legal obligation to do so.
• Consent: Where fun777 sends optional promotional communications to Players, this is done on the basis of the Player's affirmative consent. Consent may be withdrawn at any time by contacting [email protected].

5 Data Sharing & Disclosure

fun777 does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:

5.1 Payment Processors

We share the minimum necessary financial and identity data with authorised payment service providers — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank — to process your deposit and withdrawal transactions. These providers are contractually required to use your data solely for payment processing purposes.

5.2 Identity Verification Providers

Where a specialist third-party KYC provider is used to assist with identity verification, we share relevant identity data and verification documents with that provider under a data processing agreement that imposes data protection obligations equivalent to those described in this Policy.

5.3 Game Technology Providers

Game studios and software providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive limited technical and session data necessary to deliver their games through the fun777 platform. These providers do not receive your full identity profile or financial data.

5.4 Legal & Regulatory Disclosure

fun777 may disclose personal data to competent governmental, regulatory, or law enforcement authorities where required to do so by applicable law, court order, or binding regulatory requirement. Where possible and lawful, fun777 will notify the affected player of such a disclosure.

5.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets involving fun777, personal data held by the Platform may be transferred to the successor entity, subject to the same or equivalent data protection obligations. Affected players will be notified of any such transfer.

6 Data Retention

fun777 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal, regulatory, or responsible gaming obligations. The general retention periods applied by fun777 are as follows:

• Active Account Data: Retained for the duration of the Player's account and for a period of five (5) years following account closure, to satisfy anti-money laundering record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction in accordance with financial record-keeping standards.
• KYC Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the verification process, whichever is later.
• Support Communications: Retained for three (3) years from the date of the last interaction to which the communication relates.
• Self-Exclusion Records: Retained indefinitely where a Player has requested permanent self-exclusion, to prevent re-registration during the exclusion period.
• Anonymised Analytics Data: May be retained indefinitely as it does not constitute personal data in individually identifiable form.

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

7 Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device by a website you visit. They are widely used to make websites function efficiently and to provide information to the site operator. fun777 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until manually deleted).

7.2 Cookies Used by fun777

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during a gaming session. These cookies cannot be disabled without disrupting platform functionality.
• Functional Cookies: Used to remember your account preferences such as language settings, display preferences, and responsible gaming tool configurations across sessions.
• Analytics Cookies: Used to collect aggregated data about how players navigate the platform, which pages are most visited, and how players arrive at the platform. This data is used to improve platform performance and usability.
• Security Cookies: Used to detect and prevent fraudulent sessions, bot activity, and account takeover attempts.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to view, block, or delete cookies. Please note that blocking strictly necessary cookies will prevent you from logging into your fun777 account and using core platform features. For guidance on managing cookies in your specific browser, please refer to the help documentation provided by your browser's developer.

8 Data Security

fun777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and fun777 servers;
• Encryption of sensitive data fields (including passwords and payment details) at rest using industry-standard encryption algorithms;
• Access controls that restrict access to personal data to authorised fun777 personnel on a need-to-know basis;
• Regular security assessments and penetration testing of platform infrastructure;
• Incident response procedures to detect, investigate, and remediate any data security breach in a timely manner.

9 International Data Transfers

fun777 operates as an offshore platform and its servers and data processing infrastructure may be located outside Bangladesh. As a result, your personal data may be transferred to and stored in countries other than Bangladesh. Where such transfers occur, fun777 takes steps to ensure that adequate safeguards are in place to protect your personal data in accordance with the standards described in this Policy. These safeguards include contractual data protection clauses with third-party processors and selection of processors that operate in jurisdictions with recognised data protection frameworks. By using the fun777 platform and providing your personal data, you acknowledge and consent to the possibility of such international data transfers.

10 Children's Privacy

The fun777 platform is strictly intended for adults aged 18 and above. fun777 does not knowingly collect personal data from individuals under the age of 18. If fun777 discovers or is notified that an account has been registered by or on behalf of a person under 18, that account will be immediately closed, all associated data will be deleted to the extent permitted by law, and any balance or winnings will be voided. Parents and guardians who believe their child may have created a fun777 account are encouraged to contact us immediately at [email protected].

11 Your Data Rights

As a fun777 player, you have the following rights with respect to the personal data fun777 holds about you. To exercise any of these rights, please contact [email protected] with your registered account username and a description of your request. fun777 will respond within a reasonable time frame and at no charge to you.

• Right of Access: You may request a copy of the personal data fun777 holds about you, along with information about how it is being processed.
• Right of Rectification: You may request correction of inaccurate or incomplete personal data. Some data (such as your registered name) may require supporting documentation before it can be amended.
• Right of Erasure: You may request deletion of your personal data in circumstances where the data is no longer necessary for the purpose for which it was collected. This right is subject to overriding legal retention obligations.
• Right to Restrict Processing: You may request that fun777 restricts processing of your personal data while a data accuracy dispute is pending or where you have objected to processing on legitimate interests grounds.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request a copy of your personal data in a structured, machine-readable format.
• Right to Object: You may object at any time to processing of your personal data carried out on the basis of legitimate interests, including profiling for fraud detection purposes. fun777 will consider your objection and cease processing unless compelling legitimate grounds override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., receipt of promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

12 Third-Party Links

The fun777 platform may contain references to third-party game providers and payment services. While fun777 takes care to work only with reputable third-party partners, we have no control over the privacy practices of third-party websites or services that operate independently of the fun777 platform. This Privacy Policy applies solely to personal data processed by fun777. Players who interact with third-party services should review the privacy policies of those services independently. fun777 accepts no responsibility or liability for the data practices of third parties.

13 Updates to This Privacy Policy

fun777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform services. When material changes are made, fun777 will post a prominent notice on the platform and, where appropriate, notify registered players by email. The date at the top of this Policy indicates when it was last updated. Players are encouraged to review this Policy periodically. Continued use of the fun777 platform following the posting of an updated Privacy Policy constitutes acceptance of the revised Policy.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which fun777 processes your personal data, please contact the fun777 data support team using the details below:

Please include your registered account username, a clear description of your request or concern, and any relevant details that will help us locate your data and respond efficiently. fun777 handles all privacy-related correspondence with strict confidentiality.